HSBC Bank Australia admitted it took an average of 144 days to investigate customers’ scam reports. A court called the failures widespread and systemic.
Hong Kong’s Securities and Futures Commission found HSBC failed to disclose, or wrongly disclosed, its investment-banking ties in research reports from 2013 to 2021.
Hong Kong/Compliance, disclosure & misleading claims
The European Commission found HSBC colluded with JPMorgan and Crédit Agricole in euro interest-rate derivatives. After an eight-year legal fight, the EU General Court upheld a €31.7m fine.
European Union/Market rigging & trading misconduct
FINMA found HSBC Private Bank (Suisse) failed to check the source of assets for two politically exposed persons and did not report suspicions for a long period.
The FCA found HSBC failed to properly consider people’s circumstances when they missed payments, sometimes taking disproportionate action. It paid £185m redress to 1.5m+ customers.
The Prudential Regulation Authority found HSBC failed for years to correctly identify which customer deposits were protected by the FSCS. It was the PRA’s second-largest fine at the time.
South Korean regulators fined HSBC’s Hong Kong office about 7.5bn won for naked short selling in 2021. A separate criminal case ended in acquittal, upheld by Korea’s Supreme Court in 2026.
US regulators penalised HSBC for a swaps supervisor’s spoofing and for staff conducting business on WhatsApp and personal texts that the bank did not keep.
United States/Market rigging & trading misconductUK
The Advertising Standards Authority ruled that HSBC posters about its climate finance left out material information about the bank’s continued financing of fossil fuels.
United Kingdom/Compliance, disclosure & misleading claimsUK
The UK Financial Conduct Authority found serious weaknesses in the systems HSBC used to spot money laundering across hundreds of millions of transactions a month, from 2010 to 2018.
After former Hong Kong lawmaker Ted Hui went into exile, accounts belonging to him, his wife and his parents were frozen at Hong Kong police request, briefly unfrozen, then frozen again.
Leaked US suspicious-activity reports showed HSBC moved money through Hong Kong accounts for WCM777, a scheme the SEC shut down. This happened soon after HSBC’s 2012 US money-laundering deal.
In June 2020 HSBC’s Asia-Pacific chief executive publicly signed a petition supporting the national security law. The bank said it “respects and supports all laws that stabilise Hong Kong’s social order”.
Belgian prosecutors said HSBC’s Swiss bank helped wealthy Belgians, many of them Antwerp diamond traders, move money into offshore companies in Panama and the British Virgin Islands.
The US government alleged HSBC misrepresented the quality of residential mortgage-backed securities it sold from 2005 to 2007. HSBC paid a $765m civil penalty.
United States/Compliance, disclosure & misleading claims
HSBC’s Swiss private bank paid €300m under France’s first-ever corporate plea deal. Prosecutors said it helped French clients hide at least €1.6bn from the tax authorities.
Leaked banking records showed HSBC handled $545.3m from a scheme that moved $20.8bn out of Russia. That was more than any other UK bank, and most of it went through HSBC Hong Kong.
ICIJ analysis of the Mossack Fonseca files found HSBC and its affiliates requested more than 2,300 offshore companies for clients, more than any other bank.
Swiss police raided HSBC’s Geneva private bank after the Swiss Leaks revelations. HSBC then paid 40 million Swiss francs, the largest such sum ever paid in Geneva, to end the investigation.
Leaked files on more than 100,000 HSBC Swiss clients with over $100bn showed the bank helped wealthy clients hide money. HMRC got the UK data in 2010 but prosecuted one person.
Switzerland / United Kingdom / worldwide/Tax evasion & offshore secrecyUK
HSBC admitted anti-money-laundering failures after US prosecutors said at least $881m in drug proceeds, including Sinaloa cartel money, was laundered through the bank.
A US Senate subcommittee found that Mexican drug money almost certainly passed through HSBC, that affiliates got around Iran sanctions, and that the US regulator failed to police the bank.
In 2012 the FSA found serious failings in how HSBC, Barclays, Lloyds and RBS sold interest-rate hedging products to small and medium-sized businesses. All four agreed to pay redress.
HSBC’s NHFA unit advised nearly 2,500 elderly people to put money for their care into investment bonds whose minimum term was often longer than they could expect to live.
United Kingdom/Customer harm & mis-sellingUK
Penalties at a glance.
Amounts in the original currency, as announced. We don’t convert or add up different currencies, because exchange rates then and now differ widely.